
My first job was as a waitress. I've dropped a tray of food, which was really embarassing. I have also given food to the customers that they did not order. When sending the order back to the kitchen on the computer, I have keyed in the wrong food or did not specify what the customer did not want on their food. All of this happened during the training period and after because even an experienced waitress will make mistakes! From my experience as a waitress, I learned that I need to listen more closely to people like when taking a customer's order. I learned how to balance trays of food and drinks properly. I also learned to slow down on the computer when sending orders back. Most of all I learned to be patient with customers because when their order is wrong then they are not happy at all and some people can be very difficult.


